Frequently Asked Questions

You have questions, we have answers. For additional support, please contact our Las Vegas concierge medical practice.

What is concierge medicine?

Concierge medicine provides many advantages over a traditional medical practice. It is a term used to describe a highly personalized and individualized type of health care. We utilize a patient-centered model where the number of patients in practice is limited so the physician can spend more time with patients and provide a more comprehensive personalized care. Patients receive access to the physician and ensure peace of mind knowing you have a highly trained expert managing your care when you need it most.

What does the membership fee cover?

Your membership fee covers a variety of non-covered amenities and services that most insurance plans will not usually reimburse or authorize, allowing us to deliver a more connected and personal style of primary care.

What is not covered by the membership fee?

The membership fee does not cover all the services that you may require. Our practice assumes that you are insured by a health insurance plan that may include or reimburse you for labs, vaccinations, diagnostic or pathologic testing, hospitalizations, specialist visits, and medications.

Is there an opportunity to meet the doctors prior to joining Parker Medical?

Yes. Your first appointment will be a consultation session where you will have the opportunity to ask questions and learn about the practice.

Do I still need insurance if I enroll with Parker Medical?

Yes. Concierge medical practices do not take the place of general health insurance coverage. Our practice is a primary care medical practice, not a health insurance program. You are advised to continue your PPO, Medicare or another insurance program.

If I have an HMO, am I able to be a member of Parker Medical?

Unfortunately no. If you have this type of insurance, only your assigned primary-care provider may make referrals and order tests for you. Because Parker Medical is not compatible with Medicaid or HMO plans, our team cannot provide the administrative support you may require.

Are membership/concierge practices new?

Relatively recently, the practice of concierge medicine has grown in awareness throughout the marketplace. However, the origins can be found in the ’90s, mainly in response to patients needing a more personalized approach to their primary care delivery model.

Isn't concierge medicine only for rich people?

Simply put, no. Concierge medicine is for anyone who demands a higher quality of healthcare, whether it be timeliness of scheduling, attention afforded during appointments, security, and trust in a primary care physician dedicated to your health goals or necessity for chronic condition care that determines your needs.

How can concierge medicine enhance care, save time and money?

Concierge medicine can enhance care while saving you money and time by providing consistent, comprehensive care that is personalized to your individual health goal and needs. With 24/7 access to our doctors, you can resolve illnesses quickly, before the condition escalates and without a costly trip to the emergency room.

Will my insurance still be billed for my office visits?

Yes, our office will bill your insurance company directly for office visits and services provided in the clinic.

Is there a co-payment?

Parker Medical will collect a co-payment for services based on your insurance plan(s). Medicare patients usually do not require a co-payment.

Are you a Medicare participating provider?

Yes, the doctors at Parker Medical are Participating Providers with Medicare and will bill Medicare on your behalf, as required by law.

Do you bill Medicare for the annual concierge fee?

No. The annual concierge fee only includes services that are not covered by Medicare and, as such, cannot be paid for or reimbursed by Medicare. Our office will bill Medicare for your sick visits and for any additional services performed at our practice that ARE covered by Medicare.

Will my private insurance reimburse my annual concierge fee?

It is unlikely that this service will be reimbursable. However, some Flexible Spending Account and Health Savings Account plans may pay for all or part of the annual fee. Members are advised to consult their human resources representative at their place of employment.

Is the annual concierge fee tax deductible?

Patients are advised to consult with their tax consultant to clarify qualification in their circumstance.

What about lab, X-ray, specialists' fees, and hospitalization?

Your annual fee pays for membership in the practice, and for many other amenities listed in Section A of the Concierge Agreement. However, all other procedures and services not performed in our office will be billed by the performing entity.

Can you draw labs?

Yes, we do in-office lab draws.

What if I have an emergency?

If you have a life-threatening emergency, call 911 immediately. After you call 911, you can contact your provider to coordinate your care moving forward. Patients are asked to contact their provider before going to an urgent care facility and at any time of the day or night. Your provider will attempt to address critical after-hours problems directly.

What do I do if I become ill while traveling or on an extended vacation?

Call 911 if you have a life-threatening emergency. Then call our office at (702) 778-2204. Call our office first if the problem is minor. Except for a few controlled substances, most prescriptions can be ordered anywhere in the country.

If necessary, it may be possible for our office to find you a resource where you are for care. If you seek care at an emergency room or urgent care center out of our area, Parker Medical requests that you have the doctor seeing you call our office for coordination. Our staff will be readily available for a phone consultation with you and other health care personnel. If you should require hospitalization while away, at your request, we will establish phone communication with you and your attending physician(s) to ensure continuity of care.

What if I need to see a specialist or surgeon?

Of course, our patients are free to see any specialist they wish. Our team is available to help you decide what specialists to see and to coordinate such consultations. In this way, the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.

What about the cost of prescription medications?

The cost of prescription medications is the patients’ responsibility and in most cases, should be covered by their insurance plans. We have expertise in assisting patients in purchasing medications most cost-effectively.

Will I be required to pay my annual concierge fee if I do not use your services?

Yes. Paying your concierge fee allows you to be a member of the practice whether you are sick or well. However, our practice is not an insurance company and does not cover the medical services you receive. We strongly encourage you to utilize the amenities offered including wellness consultations and emails for appropriate non-urgent health-related questions, regardless of your state of health.

What if I no longer wish to be a member?

After the initial 12 month commitment, you may cancel your membership by completing the membership cancellation form.

How do I pay the annual concierge fee?

Patients pay monthly via our automated payment system, which automatically processes payment on a scheduled and recurring basis. There is an initial 12 month commitment.